Support

How can we help?

For billing, subscription, restore purchases, account, or data assistance, contact the BPD Companion support team.

Email support

Common questions

Billing and account help

How do I cancel a subscription?

Cancel through the Apple App Store or Google Play account used to subscribe. Subscription billing is controlled by the storefront.

How do I restore purchases?

Open the app, go to the membership or settings area, and choose Restore Purchases if available. Make sure you are signed into the same Apple or Google account used for the purchase.

Can I get billing help?

For app-store charges, Apple or Google usually handle refunds and billing adjustments. Contact support if you need help identifying the right path.

How do I request account or data assistance?

Email support@bpdcompanionapp.com with the email or account identifier you use for the app, if applicable.

Restore Purchases

Use Restore Purchases inside the app when reinstalling, switching devices, or after purchasing with the same Apple or Google account. The exact location of this control should be confirmed in the final app UI.

Cancellation guidance

Subscriptions are canceled through Apple App Store or Google Play account settings. Deleting the app may not cancel an active subscription.

Account and data assistance

For account access, data deletion, or privacy requests, email support@bpdcompanionapp.com. Include only the information needed to locate your account.